Converse at length with your customers to provide comprehensive support and resolve issues of any complexity.
Gain insights into customer preferences, habits, and opinions by enabling them to share detailed feedback.
Automatically or manually share rich updates, alerts, and reminders with your customers to keep them engaged.
Use rich media to make the most out of your marketing efforts, with images, videos, audio, buttons and more.
Getting to know your customers is the key to creating an experience that will keep them engaged and satisfied. But finding the right channel to converse at length can be a bit tricky - until now. With the MessageBird Chat API, you can reach customers on the chat platforms they already use and love to make the most out of your interactions.
With video-, audio-, image-, and location-sharing capacity, you can bring a whole new dimension of communication to your customer conversations. Whether you’re releasing a new feature based on location-sharing or improving support processes with photo and video capabilities, rich media is a great tool for enhancing your customer experience.
When it comes to implementing Chat into your communication infrastructure, we’ve made things as simple as can be. To save you time and loads of work, we’ve created an omnichannel API which allows you to communicate through any and all of our offered channels simultaneously. After a quick and painless setup process to add your new channels, you’ll be able to send and receive messages uniformly, no interface-switching or reformatting necessary.
Build, integrate, and send messages on any and all channels without repeating tasks.
Maintain a presence on the chat platforms your customers already use and love.
Collect additional points of contact for each customer you converse with via Chat.
Use images, audio, video, and geolocations to enrich and contextualize your conversations.
Seamlessly integrate our Chat API within your CRM software, website, or app and access all our offered channels through a single setup process. Check out our developer documentation and start having rich conversations with your users.Visit the developer docs ⇢
Our pricing tiers are based on Monthly Active Users (MAU) and data storage. We track MAU per month and define them as each active user you converse with at any given time during that month.
Can’t find a plan that suits your needs? Get in touch with our sales team for a custom plan.
Connect to 900+ global carriers through our fully redundant routing platform with access to extensive feature sets and more.
Reach customers through our low-latency, fault-tolerant telco stack, streamlined routing profiles, and global carrier network.
Our offices around the world provide unparalleled support in every time zone, 24 hours a day, 7 days a week.
Our efficient, accurate software and high-volume traffic allow us to offer you the most affordable pricing options on the market.