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Google’s Business Messages

Engage customers at the moment of consideration

Allow customers to chat directly from the search results on Google Maps, Search, and Ads. Engage high-intent visitors, drive more sales, and provide efficient customer care.
Google's Business Message prompt
Android phone with Google search results for a business
Trusted by over 25,000 companies

Take advantage of the world’s most popular search engine

Daily active users
Daily searches
Global market share

Convert high intent visitors through messaging

Potential customers are looking for answers and information on Google. Engage them through direct messaging, exactly when they’re considering your products. No landing page required.

Reduce costly phone calls and support operations

Research shows 75% of consumers prefer to engage brands through private, asynchronous messaging versus more traditional methods like phone calls. Give your customers their preferred option to reach out, while reducing operational costs.

Conversations of a customer support agent and a client.

Get better business results with the power of Google

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Engage with prospects just as they consider your brand or service.

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Improve conversion rates at a critical moment in the customer journey.

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Customer support

Provide customers with answers from the moment search on Google.

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Unlock efficient workflows and cost reduction with automation and bots.

Put your brand on the map, literally

There are 3.5 billion Google searches every day. Seize the opportunity with Google’s Business Messages using MessageBird’s powerful communications platform.

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Enhance your brand on Google

Add messaging to Google Search, Maps and Ads with a direct entry point for people interested in your brand.

Get more done, with fewer resources

Take advantage of MessageBird’s automation tools to offer 24/7 customer support without the need to hire and train agents.

Turn prospects into customers

Provide your potential customers with richer experiences, faster responses, and smart chatbots that actually resolve issues.

Get direct access today

MessageBird offers exclusive, self-serve access to Google’s Business Messages. Get started today with a few simple steps.


Sign up with MessageBird for free


Link your Google My Business account


Add your business locations and opening hours


Go live with Google's Business Messages

Combine the power of Google with the flexibility of the MessageBird platform

Engage your customers with Inbox

Centralize all of your conversations into one single thread, across all channels. Connect your agents with the customer data they need for fast and personalized support.

Learn more about Inbox
Illustration of MessageBird's Inbox with Google's Business Messages.
MessageBird's Flow Builder illustration with Google's Business Messages.

Easily automate with Flow Builder

Deploy smart automations to shift costly phone calls to private chat messages, answer FAQs, transfer to a live agent when needed, and more — all within your existing tooling.

Learn more about Flow Builder

Integrate directly with Conversations API

Develop custom Google’s Business Messaging solutions using the Conversations API, alongside channels like SMS, Email, WhatsApp and more.

Read the docs
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Start offering your customers a better communication experience

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