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ECOMMERCE

Make your business fly

Out-of-the-box and DIY solutions to drive revenue, streamline operations, and improve customer support.
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Abandoned cart recovery

Connect with customers who have abandoned their carts.

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Order confirmation emails

Automate order updates through a customer’s preferred channel.

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FAQ/support chatbots

Build a chatbot to answer frequently asked questions.

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Drive lifetime customer value

Abandoned cart engagement

Connect to customers who have abandoned a checkout process with automated, omnichannel messages that can include discounts, product information, and more to re-engage shoppers and drive revenue.

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Personalize shopping

Bring conversational commerce to your business with chatbots to answer common questions and create custom interactions, like restock notifications to let a customer know an item is back in stock.

Click-to-Messaging ads

Extend interactions with your customers to messaging platforms through click-to-message advertisements that enable ordering, personalized content, and more throughout their path to purchase.

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Modern shopping through streamlined operations

Customer updates

Provide automated order updates through a customer’s preferred channel. Share fulfillment notifications, order confirmations, restock alerts and more. Plus, allow the customer to request updates on demand to drive engagement.

Automated Surveys

Build surveys that automatically get sent to customers after purchase or visiting your site. Automate Net Promoter Score (NPS) surveys, gather reviews, and receive feedback about your products.

Protect customer information

Safeguard customers through two-factor authentication—confirming identity and intent-to-purchase via SMS codes made easy through our Verify API.

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Support customers with Inbox

Full context for every conversation

Centralize all of your customer communication across every channel with Inbox. Empower your teams with the full history of customer interactions to deliver more personal and effective support.

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Take action across your business

Enable your support team to quickly offer refunds or discounts, see the status of a delivery, and take action without leaving their support software by integrating Inbox with your business tools.

FAQ/Support Bot

Build a chatbot to answer frequently asked questions without any manual effort. Limit the load on your live support team and give customers quick answers to their questions.

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You're in good hands

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Secure by design

Enterprise-grade security is built into our platform and products by default.

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World-class support

24/7 support for you and your team, with offices in 7 countries.

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Global scalability

Built for international laws and regulations, including GDPR and PSD2.

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