Customer stories
Learn how MessageBird helps companies across industries build better experiences and achieve business goals.
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Scored a 95% engagement rate on WhatsApp
Reduced support inquiries by 30% with WhatsApp
Resolves 20% of requests automatically on WhatsApp
Increased incremental sales by 40% with SMS
Increased insurance conversions rates by 18%
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Achieved 64% more leads and faster response times
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Improved agent productivity by 2.7x through WhatsApp
Increased customer engagement on WhatsApp
Improved conversion rates by 2.5x on WhatsApp
Sends 21M OTP messages with 99% delivery rate
Improved one-time-password conversions by 15%
Reduced first-response time by 66% using WhatsApp
Achieved an 80% conversion rate with WhatsApp
Increased sales by 40% across 4 new channels
Increased agent efficiency by 2x through automation
Sped up partner onboarding by 4x on WhatsApp
Sends real-time notifications at scale using SMS
Increased customer satisfaction using WhatsApp
Built an efficient ordering experience on WhatsApp
impulsionando as revendas de tíquetes de pessoa a pessoa
Sending real-time SMS alerts to farmers around the world
Saving hospitals in the UK millions with SMS
Enabling reliable data collection during COVID-19
Driving revenue through engagement using WhatsApp