Deliver (more) magic
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A new level of customer-centricity
Omnichannel, programmable interactions
Connect to customers through programmatic communications like sending texts to users who abandon carts. Automated, omnichannel messages can include discounts, product information, and more to re-engage shoppers and drive revenue.
Personalized shopping experiences
Bring custom, conversational commerce to your business with chatbots to answer questions and modern interactions, like new item notifications, or new restaurants and services on the platform.
Click-to-Messaging ads
Improve ad conversion through click-to-message advertisements that enable ordering, personalized content, and more throughout their path to purchase.
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Promote great professional relationships
Message-based onboarding
Connect to customers through programmatic communications like sending texts to users who abandon carts. Automated, omnichannel messages can include discounts, product information, and more to re-engage shoppers and drive revenue.
Notifications on convenient platforms
Re-engage drivers and send notifications on existing channels and platforms to quickly ramp workers without learning new tools or downloading new software.
Protect Customer and employee information
Protect employees’ and customers’ information with 2 Factor Authentication (2FA) and Number Masking. Enabling verified communications through anonymized phone numbers.
Learn more about Verify APISupply-based Marketing
Balance high worker and low order volume with supply-based marketing automation. Send discounts to promote business when you have workers looking to provide service.
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Enhance customer service with Inbox
Full context from every channel
Centralize all of your customer communication across every channel with Inbox. Empower your teams with the full history of customer interactions to deliver more personal and effective support.
Learn more about InboxTake action across your business
Enable your sales and support teams by integrating MessageBird with your existing business tools. Use Flow Builder and Inbox to automate processes and minimize context switching.
Automated Surveys
Build surveys that are automatically sent to customers after purchase or delivery. Automate Net Promoter Score (NPS) surveys, gather reviews, and receive feedback about your platform.
FAQ chatbots
Build a chatbot to answer frequently asked questions without any manual effort. Limit the load on your live support team and give customers quick answers to their questions.
See tutorialYou're in good hands
Secure by design
Enterprise-grade security is built into our platform and products by default.
World-class support
