WhatsApp Business API
Use cases
Perfect your customer support
Personalize your customer experience with rich media capacity and personalized experiences so your support agents can improve troubleshooting and shorten ticket lifespans.
Notifications and alerts that get read
Reach your customers with order and delivery updates, location-targeted alerts, appointment reminders, payment processing details, and more.
Engage with sales leads
Build WhatsApp alerts and convert more leads by instantly notifying your sales team. Never put your prospects on hold again.
Your WhatsApp for Business Partner
Verified business accounts
We help you navigate the WhatsApp for Business sign up process through streamlined, end-to-end onboarding.
Full WhatsApp feature set
We enable users to take advantage of all WhatsApp has to offer including Template Messages, rich media, and more.
.png)
The best business tools for WhatsApp
WhatsApp Business API
Build, scale, integrate, and quickly move to production with our REST API. Rapidly prototype in our WhatsApp Sandbox, use the complete WhatsApp feature set, and drive engagement all through a single API.
-H "Authorization: AccessKey YOUR-API-KEY" \\
-H "Content-Type: application/json" \\
--data '{ "to":"+31XXXXXXXXX", "from":"WHATSAPP-CHANNEL-ID", "type":"text", "content":{ "text":"Hello!" }, "reportUrl":"https://example.com/reports" }'
Inbox
Inbox is where your team interacts with customers through WhatsApp conversations. It gives your team full context from previous conversations and order history, and has powerful automations for chat bots, auto-replies, and more. Plus, it works natively across all the channels you use like Messenger, SMS, Twitter, WeChat, and more.
Learn more about Inbox
Flow Builder
Build, scale, integrate, and quickly move to production with our REST API. Rapidly prototype in our WhatsApp Sandbox, use the complete WhatsApp feature set, and drive engagement all through a single API.
Learn more about Flow Builder
Fast implementation
Take advantage of our WhatsApp support tools and get up and running in no time.
Get more done
Create efficient interactions and set your team up for success with smart features.
Easily integrated
Integrate with existing tooling and drive effective response across your business.
WhatsApp Template Manager
Use customizable, pre-approved WhatsApp message templates.
Let auto-reply help you
Create a WhatsApp FAQ bot, and improve your agents’ focus.
Set up Google Places
Create a flow that looks up the closest location of your business on WhatsApp.
Broadcast templates
Broadcast any WhatsApp Template Messages with Flow Builder.
Automatic intent recognition
Distinguish topic-specific messages and route them to the right agents.
Integrate Google Forms
Link your Google signup forms with WhatsApp using Flow Builder.
Add WhatsApp to your website
Let your customers initiate conversations with the Omnichannel Widget.
Create click-to adds
Build Facebook ads that easily lead to a WhatsApp conversation.
Fetch data from third-party sources
Push and pull data from third-party sources using HTTP requests.
Why WhatsApp with MessageBird?
Step-by-step onboarding
WhatsApp branded business identity
Biggest feature coverage in the market
Early access to new WhatsApp features
Integrate with Inbox, Flow Builder, and our API
Access to WhatsApp Template Manager
Easily sync and migrate from your existing tools
Auto-replies and sentiment analysis
You're in good hands
Secure by design
Enterprise-grade security is built into our platform and products by default.
World-class support
24/7 support for you and your team, with offices in 7 countries.
Global scalability
Built for international laws and regulations, including GDPR and PSD2.