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Improve your customer experience with the WhatsApp Business API

Efficiently send and receive WhatsApp messages for customer support, automated notifications and two-factor authentication.

Test our WhatsApp API now

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How it works

Using our API, you can send and receive WhatsApp messages programmatically via your product, app or website.

See it in action by scanning the QR code and sending the message, which initiates conversation on WhatsApp and sends the response message as a reply.

Reach over 1.5 billion people on the world’s most popular messaging app

Connect to your customers on WhatsApp via API, Flow Builder or our Zendesk integration.

Alerts and Notifications

Delight your users with automated WhatsApp notifications for order confirmations, flight alerts and more.

Customer Support

Help your support teams personalize customer conversations through the same channel customers use to chat with family and friends.

Two-factor authentication

Protect customer accounts using WhatsApp’s end-to-end encryption for two-factor authentication and one-time passwords.

Build innovative experiences with our WhatsApp features

Send and receive images, locations and more, with secure, end-to-end encryption.

Hello, I would like to cancel my flight to AMS and get a refund.
Hello, your request to cancel and receive a refund for your flight to AMS has been acknowledged. Your refund will be processed shortly.
Your request has been processed successfully. The refunded amount has been deposited into your bank account.
Thank you, that was quick! Could you send me the credit note?
...
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Thank you, that was quick! Could you send me the credit note?

Your request has been processed successfully. The refunded amount has been deposited into your bank account.

Hello, your request to cancel and receive a refund for your flight to AMS has been acknowledged. Your refund will be processed shortly.

Hello, I would like to cancel my flight to AMS and get a refund.

Rich messaging

Upgrade your messages with images, locations and more for an engaging customer experience.

Read receipts

Get real-time insights with instant message delivery and read receipts that confirm your message was received.

Branded business profiles

Strengthen customer trust by sending messages from a recognizable, branded profile.

WhatsApp Business Pricing

WhatsApp pricing by country and message types.

Check WhatsApp Pricing

Template Message

Business initiated conversation

Send pre-approved templated messages for business-initiated outbound messages. For template messages, you pay a combined fee per message.

Session message

Customer initiated conversation

When a customer messages your business on WhatsApp, a 24-hour chat session will start. For session messages, you pay a flat fee per in or outbound message.

The MessageBird Difference

Global coverage

Connect to 900+ global carriers through our fully redundant routing platform with access to extensive feature sets and more.

Speed & Deliverability

Reach customers through our low-latency, fault-tolerant telco stack, streamlined routing profiles, and global carrier network.

24/7 Support

Our offices around the world provide unparalleled support in every time zone, 24 hours a day, 7 days a week.

Fair Pricing

Our efficient, accurate software and high-volume traffic allow us to offer you the most affordable pricing options on the market.

Want to learn more about WhatsApp’s Business solution? Reach out to our sales team.

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