TicketSwap es una plataforma que ofrece un lugar cómodo y justo para comprar y vender entradas electrónicas de conciertos, festivales, acontecimientos deportivos, teatro y similares. La empresa mantiene la legitimidad de las transacciones a través de su programa SecureSwap y minimiza los sobreprecios limitando los márgenes de reventa al 20%.

For TicketSwap, providing quick, reliable communications around transactions and ensuring that its users are legitimate is critical to delivering secure, transparent resale experiences. To authenticate buyers and sellers and keep them up-to-date, TicketSwap leverages MessageBird SMS and Correo electrónico programable.

Acompañar a los asistentes en todo momento

TicketSwap was nearing peak festival season and needed an email solution that could reach millions of e-ticket buyers and sellers without getting blocked or lost in spam folders. En company needed a solution that would enable it to create unlimited templates. In addition, TicketSwap needed to send multiple emails to multiple recipients dynamically while counting on its email provider to filter content reliably to ensure delivery. Correo electrónico programable MessageBird met all of these needs and ramped up with TicketSwap in just the nick of time.

"Decidimos lanzar Correo electrónico programable right in the middle of our peak
season — the European summer music festival season — which speaks to how confident we are in the solution, and how well it’s working for us. In just one week, we sent 4.8 million emails”

- Frank Roor, Director de Producto de TicketSwap

From ticket purchases and sales to venue changes, event cancellations, and even personalized offers, Correo electrónico programable keeps TicketSwap’s customers informed every step of the way.

Reventas de entradas de persona a persona

While Correo electrónico programable helps TicketSwap keep customers informed, MessageBird SMS helps to keep customer accounts secure. TicketSwap leverages two-factor authentication to protect its customers and platform against fraudulent or compromised activity.

Al autenticar a los usuarios mediante contraseñas de un solo uso enviadas por SMS, TicketSwap garantiza que las transacciones en la plataforma se realizan de forma segura a través de cuentas reales y verificadas.

"Hemos utilizado MessageBird's SMS API since nearly day one. We have always
been pleased with the reliability of the platform, and the quality of service and support we’ve received”

- Frank Roor, Director de Producto de TicketSwap

Reventa segura y justa de entradas a aficionados de todo el mundo

TicketSwap powers secure, reliable ticket resales to more than 4.1 million users across 20+ countries and counting. Always putting the fans first, TicketSwap leverages cloud communications to protect and support customers from the moment they create an account, right up until they walk through the venue doors. With MessageBird, TicketSwap is able to deliver safe, stress-free experiences that put event-goers en el center of everything.

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